Delivery Method
Orders will be delivered either via courier or by Mwami Africa.
Delivery Fee
The delivery cost is already included on the price of the product.
Delivery Times
Delivery will take place Monday to Friday between 8am and 5pm. There will be no deliveries on Public Holidays or weekends.
Delivery of your order will take between 5 to 7 (For local orders) 10-15 (International Orders) business days to deliver from date of order provided there is stock available. Should the item be out of stock delivery may take up to 30 business days.
Please add another 2 to 3 days to the delivery time if you make payment by means of EFT as the full amount first needs to be cleared in our bank account before it can be processed.
Returns/Refunds
Please visit our Return Policy page for more information on our Returns or Refunds.
Exceptions
Mwami Africa can at its own discretion deliver the order to the client without making use of a courier.
Payment
We accept American Express, MasterCard, Visa credit cards and Paypal.
When paying with a credit or debit card your account will be authorized within 1 day of submission. Your card will be charged upon your order entering production.
All prices and payments are in U.S dollars. We are not responsible for fluctuations in the exchange rate between the time you submit your order and when we bill your credit card.
Changes or Cancellations
A minimum $15 fee will be charged to change or cancel your printed or personalized order. If your order has already been printed or personalized, changes or cancellations will not be made. You will be charged for the original order
To avoid change or cancellation fees, please check your order carefully prior to submitting it.
